Right of revocation

Right of revocation for consumers

(A consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity.)


Right of withdrawal

You have the right to cancel this agreement within fourteen days without providing reasons. The cancellation period is fourteen days from the day on which you – or a third party you designate who is not the carrier – have taken or have possession of the goods.

To exercise your right to cancel, you must inform us (Me Luna GmbH, Brand 57, 91729 Haundorf, Germany, e-mail: info@me-luna.eu) through a clear statement (e.g. by postal mail or e-mail) of your decision to revoke this contract. You may use the accompanying sample cancellation form for this, but it is not required. You can also fill out the sample cancellation form or another clear statement electronically and submit it on our website (http://www.me-luna.eu). If you avail yourself of this option, we will immediately send you (e.g. via e-mail) a confirmation of receipt of such cancellation. To adhere to the cancellation period, it is sufficient if you send the communication on exercising your right to cancel before the end of the cancellation period.

Consequences of withdrawal

In case of an effective withdrawal, we must promptly – no later than fourteen days from the day on which the communication on your cancellation of this contract reaches us – reimburse you for all payments we have received from you, including delivery costs (with the exception of additional expenses resulting from your having chosen a different type of delivery than the favourably priced standard delivery we offered). For this reimbursement, we will use the same payment method you utilised with the original transaction unless otherwise expressly agreed with you; in no case will you be charged fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have proven that you have sent back the goods, whichever occurs first. You must send the goods back or deliver them to us promptly, but in no event later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period lapses.

You bear the direct expenses of returning the goods.

You only have to pay for any loss in the value of the goods if the loss in value is attributable to handling them unnecessarily to verify the properties, qualities and functioning of the goods.

Exclusion of the right of withdrawal

No right to cancel exists in the case of contracts for delivery of sealed goods which, for reasons of the protection of health or hygiene, are not suitable for return if their seal was removed after delivery.


Withdrawal form

If you want to cancel the contract, then please fill out this form and send it back.


Me Luna GmbH
Brand 57
91729 Haundorf

E-Mail info@me-luna.eu

Hereby give notice that (s) I / we withdraw from my / our contract of sale of the following goods:

Product Information:


(Name of the product, possibly order number and price)


Customer number or email-address:


Name, first name:


Street, house number:


Zip, City: