Shipping and payment information

Your shipping costs are depending on the weight of the shipment and the delivery zone. We ship since several years daily letters and parcels worldwide. We have had very good experiences with "Deutsche Post" and DHL. The shipping service is reliably and inexpensive.

The costs of the best standard shipping with GERMAN POST / DHL:

GERMANY

COUNTRIES WITHIN THE EU

(Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus)

SWITZERLAND

WORLDWIDE SHIPPING

We ship after full payment.
 

Currently we offer the following payment options:

Payment in advance
You pay by bank transfer (from EU bank account) to our bank account. 

PayPal
You will automatically be redirected to PayPal's secure payment dialog and pay directly to our PayPal account (paypal@me-lune.eu). For this payment you will need a PayPal customer account!
This service is free of charge for you. The PayPal fees are on us.

Credit Card and Debit Card via PayPal
The payment methods credit card and direct debit are provided by the payment service provider PayPal. You do NOT need a PayPal account!
You are automatically forwarded to PayPal's secure payment dialog and enter there your credit card details. The invoice amount will be debited by your credit card or bank account. The complete financial transfer is through PayPal. This service is free of charge for you. The PayPal fees are on us. We DO NOT know your credit card or bank details.

Bank transfer from Switzerland
You pay by bank transfer (from Switzerland bank account) to our bank account.
Fee for credit transfers from Switzerland: € 5.00

You will be informed about our bank details in your order confirmation.

For security reasons you can not find our bank details on our website. After submitting an order you will receive an order confirmation via email. 

Information about taxes and customs

• If you life in Germany, you have to pay the tax.
• If you are a private customer and you live in the EU, you also have to pay the taxes.
• If you are a reseller and you live in the EU, you need a VAT ID. With your valid VAT number, we can supply free of VAT.
• If your delivery address is outside the EU you don't have to pay the German VAT. You can buy in our store tax free.
• In our Shop the tax is automatically controlled by entering your shipping address.

Customs duties and fees

If you order goods in the EU and let deliver them in a country outside the EU, you have to pay customs fees usually as an importer. For smaller orders usually apply exempt amounts. Please inform yourself about these conditions in your country.